Frequently Asked Questions to Prototype Sample

About Engineering

1. What tolerances can OrideTech achieve?

There are many factors that affect tolerance such as part size, design geometry, materials, surface finish, features and manufacturing process. Once you place an order to us, we will feedback you with tolerance analysis report or provide you 2D drawing with tolerance if you don’t have 2D drawing.

2. What type of manufacturing process can OrideTech provide for my prototype sample?

The machining processes we can provide for you are CNC machining, CNC turning, sheet metal, laser cutting, riveting, vacuum casting, EDM and 3D printing. You can check our service page for more information.

3. Can OrideTech provide free DFM before I place an order?

Some customers think the DFM does help to optimize their design, so they need continues DFM in their design period. However, they are not certail if they will give orders to OrideTech since the price is another important consideration. In this case, OrideTech can provide you DFM for your design.

4. How do I know my design will be kept confidential?

Before cooperation, OrideTech will sign and adhere to NDA (Non-Disclosure Agreement), We also have a very strict control system on design files and samples. We keep customer’s prototype samples for 2 years or the final products announced to the market. All of our vendors must sign the NDA and obey all the items in it.

5. Can OrideTech manufacture all the prototype samples of my project?

OrideTech has many techniques to support your mechanical prototype sample fabrication including metal parts and plastic parts. If you have some electronic parts such as PCB, we can help to do assembly and test. For more questions with answer and cases OrideTech did, please visit our Facebook pages and YouTube channel.

About Business

1. Is lead times in working days or calendar days?

OrideTech lead time is quoted in calendar days. So, it is easy for customers to calculate their schedule for receiving the parts. OrideTech also highlight the parts shipping date in PI and email once customer place us an order.

2. How long does a quotation take for manufacuturing my prototype sample?

Most time, we provide customer quotation in a day. If some designs are really complex, we need 2 days to provide you the quotation. Anyway, we will email you if the quotation wouldn’t send out in 2 days.

3. Can Oride give me a top priority for my prototype sample?

Once customer place an order to OrideTech, it will reply you the schedule and the parts shipping date. If the customer needs to accelerate the schedule for sample fabricating, OrideTech will reset the priority for your project and most time your schedule will push 1-2 days ahead.

4. How do OrideTech pack my prototype sample?

We have a standard packing procedure for different prototype sample. For metals parts and plastic parts, we use different packing. If you have some special packing requirements, please email us and we will follow your requirements.

5. Does OrideTech’s quotation include shipping cost?

Generally, our quotation has shipping cost. The shipping cost is defined by DHL. If you have shipping agent or account in FedEx or DHL which can get much discount, we can pass the prototype sample to your specified forwarder.